Contact Al

Send me an email using the form on this page or reply to your email receipt.

All our audio downloads are available as individual files and, if there are more than one file in a product, are packaged in a .zip file so you can download it all at once. Many phones and tablets don't work well with .zip files.

You can stream all of your audio and video purchases from your account page. Just log in and you have access to your purchased digital audio, video and books.

To download and keep the files on your phone, I recommend downloading to your computer and importing them via iTunes or some other media management app.

You can access your download a number of ways. You will receive an email receipt that will have a download link in them. You can also download them (and stream them) from your account page.

Just click on the link and your download should start automatically.

Sometimes the download process gets interrupted for some reason. Just try clicking on the link again.

Your computer will automatically download to your default download folder. This is usually something like “Downloads” or your desktop.

Click the “Sign in” link at the top of any page. You will be taken to the login page. Click on the “Forgot password?” link and follow the instructions.

There are no refunds / returns on downloads.